Personal details
Web accommodation
Names of Domain
Who are we?
We are a young company formed by a group of independent professionals and with wide experience in the sector of the computer science. Our interest is to provide a good relation quality / price in all our services. For major information The Company consults our page.
What does technician support we offer, why routes?
The technical support is a route e-mail. The answer time is lower than 12 p.m. of average.
Where are the contracts consulted?
It can consult our contracts pulsating here.
Does exist a trial period of the employed services?
A trial period of thirty days exists, except for the names of domain, which cannot reimburse themselves due to his nature. They can consult our service guarantee pulsating here.
What is the fall procedure in case of not wanting to keep on using our services?
To request the fall of any service he must send to us a mail with his request. The trial period is 30 days and if in this term the service does not convince him, we return him the amount of his buy except that of the name of the domain, which is not refundable.
Do discounts exist for distributors or resellers?
No, at present we have not special programs for resellers.
Where can I consult the invoice for the employed services?
As soon as the buy of the service was realized he will be able to gain access to the users' area of our web to consult his invoice and to print it.
Does the price include the VAT?
No, as our web indicates at all the prices it is necessary to add 16 % of VAT if it affects him for his fiscal residence.
Is the VAT detached in the invoices?
If, in all our invoices the detached VAT appears.
Do we send invoices by mail?
The invoice will be able to consult and print from the users' area of our web. If he needs the signed or sealed invoice we can send it to him by mail.
In the form of high one asks for the name of a person: must he be the manager of the company, can be any associate or simply the information of the company is enough?
The name for that one asks is that of the contact person. If the invoice is for a company it will have to refill the field "Organization / company".
Is it possible to register a name of domain for more than one year hiring the accommodation service only for one year?
Yes, it is possible. There are two services that complement each other although his management is independent.
How long does it pass between the request of hiring of a service, and the availability of the same one?
High it takes place at approximately 24 hours since we verify the payment of the service. Apart from this, the domains record is late usually in 24/48 spread others hours more.
What type of servants do we use?
All our servants work with operating system Linux or Windows. They have the most advanced processors, memoirs, discs in raid, in an environment controlled (moisture, temperature, etc) and connected to Internet across multiple nodes that assure his permanence in 99 %.
Do they use any control panel?
We have a proper control panel designed by our engineers, which allows an entire control of the web lodged to manage users, post office, statistics of use and access, etc. It can see a demonstration pulsating here. It is available in Castilian. The control panel has incorporated a help manual into all the available options.
Does band limitation exist?
Our servants are connected by cards of network of 1000 Mbps without band limitation. Every type of accommodation has a limitation of volume of monthly transference, but the band is not limited.
Can I create subdomains inside the employed domain?
At present it is not possible to create subdomains.
Can Cúantas pages be visualized according to the volume of monthly transference?
For example, for 1Gb from monthly transference to an average of 10Kb for page, it allows him up to 100.000 pages visited in his web per month. Immense most of web they do not overcome this number. All the accommodation services have a control panel in which the client will be able to consult the statistics of his web and verify the used volume of monthly transference.
Does he support Javascript?
The Javascript support does not depend on the accommodation, but on the navigator who is used to see the page. All the current navigators support Javascript.
Does he support Flash?
Without any problem, our servants are adapted to give support to this type of extensions.
Is it possible to publish a web by FTP?
Yes, it must do it for FTP. We recommend to him the use of any program of Ftp to publish the web since it is more rapid. It can unload a FTP program pulsating here.
Do they include publicity in the web accommodations?
We do not include any publicity.
Is it possible to lodge more than one domain in the space of an accommodation?
No, every accommodation is associated with the only domain.
Can I hire an accommodation be registered one the name of domain with another provider?
If. It should only assign to his domain the servants of names (DNS) that we will provide him.
Is it possible to increase the quantity of space hired during the passing of time of contract?
If, it is possible to increase the space within the employed period, updating his service to one of top type. To be updated simply he would have to pay the difference between both services for the rest of the period in force of the original employed service.
Is the number of databases that support the accommodations limited?
Yes, every service has a number of databases that it can create.
Does he support Postgresql or another type of databases, or only does he have MySQL?
It depends on the type of service that is chosen. The accommodations on servants Linux have MySQL and on servants Windows we have databases Access and SQLServer.
Can be used pages ASP and databases Access or SQLServer?
If, we have services that ASP and databases Access and SQLServer allow to use.
As soon as time discharges a service?
High it takes place at approximately 24 hours since we verify the payment of the service. Once discharged the mail accounts can be formed, publish web pages, etc.
Do I need to have knowledge of Linux to administer my web?
It is not necessary. We provide a finished control panel to him so that he could administer all the parameters of his accommodation or virtual web servant.
What type of applications can I publish in my web accommodation?
Pages of company, personnels, virtual shops, forums of discussion, books of visit, etc. there do not admit those who do not respect the conditions specified in our contract type.
Are pages admitted with content for adults?
No, pages are not admitted with content for adults by his high accesses volume. It can consult us on his concrete case so that we realize a budget according to his needs.
Will I have access in any moment to my pages?
If, by means of the access ftp he will be able to gain access to his pages without restriction 24 hours of the day, and it will be able to modify them so many times as consider necessarily.
What volume of monthly transference will I have?
It depends on the employed service the valuation changes. If you need more information consult the description of each of the services.
Does any additional charge exist for exceeding the valuation of monthly transference?
Yes. Every additional Jig has a cost for 3 Euros a month.
As soon as time a name of domain registers?
A name of domain registers in a term lower than one hour since the buy request is validated. The name of domain will be visible in Internet between 48 after 24 hours later to his record, being this one the time necessary for his spread for Internet.
What does a domain mean redireccionar?
Redireccionar a domain to a web space consists of aiming at this domain to any web page that should be in Internet. Thus when someone writes his name of domain in a navigator he will be forwarded to the web address that previously it indicates us. Also, the next post office directed to this domain will be forwarded to the mail address provided by the client.
Does the service "Name of Domain" allow redireccionar the domain a web page?
With the service "Name of Domain" domains they cannot redireccionar, only park them. The purpose of this service is to reserve it for future uses. For the redirection function it is necessary to hire the service "Redirection of Domain".
A domain will one show to the redireccionar in the bar of the navigator the name of the domain or the direction in which the web page is lodged?
A domain one will show to the redireccionar the name of the employed domain, not the direction in which the web page is lodged.
How does a domain transference work?
The names of domain are inscribed in a world database controlled by different companies cash registers. To request a domain transference cash register supposes changing the mastery of a company to other one. This change between companies needs of a manual process that causes debts in the transferences. The reserve joins this on the part of some registrars to grant the above mentioned transferences.
The steps to be continued are the following ones:
- Space WWW requests the transference of the domain.
- The owner of the domain receives a mail in the direction e-mail of the administrative contact so that he authorizes the beginning of the transference.
- The current registrar of the domain receives the transference request and can request an assertion the owner of the domain.
- The owner of the domain confirms the transference.
- The current registrar authorizes the transference if the domain is not expired or has a time of major record of sixty days.
- Space WWW communicates the result of the transference to the owner of the domain.
The transference process usually concludes in approximately seven days.
Who is the owner of the domain?
The property of the domain (it is the right to use it in the employed period of time) ALWAYS belongs to the user who has registered it, not of the company with which it registers it. Namely the client is the owner of the domain and he will have the control of the same one in any circumstance. For defect we register the domains with the EspacioWWW information but by means of a control panel the user will be able to change them to theirs. Also he will be able to add what DNS it will use with his domain.
Can the DNS of a domain change?
By means of a form web route there can change the DNS and all the information regarding the name of domain. This provides to the user a full control on his domain.
Is it possible to register a domain that has expired?
No, normally the registrars block the domains between sixty and ninety days with posteriority to the date of his expiration. This measurement takes as an object to allow to the owner to recover the domain before it remains available again.
Do they register domains.es?
Yes, it can consult the extensions of domains that we register pulsating here.
How to use a name of domain hired with another company?
If he has a name of domain with another company and wants to hire with us the accommodation, it must only change the DNS of his domain so that they point towards our servants.
New DNS of his domain it them will be able it consults in our users' area.
If it does not have access to his domain consult with his current provider and request the change new DNS.
Is it possible to transfer a newly registered domain?
No, sixty days have to happen before a domain can be transferred from one registrar to other.
